Hello! I'm Cynthia
As a Global Supply Chain Executive, I specialize in business and digital transformation. I am known for my collaborative and resourceful approach, effectively navigating the complexities of global supply chain operations. My focus is on driving efficiency and innovation, fostering a culture of continuous improvement within organizations. With a commitment to excellence, I strive to deliver strategic solutions that performance and adaptability in a rapidly changing market.
Global Supply Chain Executive / Vice President of Supply Chain / Business and Digital Transformation Leader
Address:
Atlanta Metro, GA
EXPERIENCE
2023-2025
SIGNIFY - 2024 Revenue $6.4B
Senior Director » Business Transformation
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Spearheaded the redesign and optimization of North America's $6B supply chain operations, enhancing manufacturing footprints and implementing cutting-edge robotics and automation to improve efficiency.
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Directed the merger of disparate SAP environments (PR3/PR4), ensuring seamless end-to-end supply chain operations, improving cross-functional collaboration, and increasing operational agility.
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Optimized warehouse capacity, improved distribution network scalability, and streamlined inventory management, reducing operational costs and enhancing efficiency.
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Managed customs mitigation by forecasting tariffs and collaborating with procurement to navigate trade regulations, minimize risks, and develop tools and dashboards for data-informed decision-making.
2019-2023
Senior Director » Global Logistics and Customer Experience
2013-2015
Sales Manager » Packaging
MOHAWK INDUSTRIES - 2024 Revenue $10.8B
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Led a cross-functional team of 34 professionals in logistics, compliance, and customer experience, enhancing supply chain visibility through AI and SAP integrations.
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Oversaw $400M in international spend, managing import and export contract negotiations for ocean freight, air, drayage, freight forwarding, and brokerage, achieving $3M in identified savings.
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Developed and implemented strategic, end-to-end supply chain processes across multiple regions (Asia, Europe, Latin America, Africa, Canada, Mexico), improving operational efficiency and ensuring robust execution.
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Drove digital transformation by implementing robotics (Bots) for customs processes and customer service, as well as EDI for track-and-trace and freight payment systems.
INTERNATIONAL PAPER - 2013 Revenue $23B
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Developed and executed a strategic sales plan for key markets in the U.S. and Canada, resulting in $2M in new revenue and a 25% increase in facility production in high-growth markets.
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Refined the company’s sales strategy, transitioning from national business (e.g., Amazon) to local markets, increasing profit margins and optimizing resource allocation for new machine startup operations.
2010-2013
Global Export Logistics Manager » Cellulose Fiber Division
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Led supply chain operations for the $100M capital startup of the Franklin pulp facility, managing logistics and distribution across Europe, Canada, Mexico, Russia, South Africa, and Latin America.
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Delivered $7M in savings through port realignment and transportation negotiations.
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Partnered with key customers (P&G, J&J, SCA) to align global distribution strategies, creating a robust framework that expanded fiber sales in the Class A medical device market.
2003-2010
Project Lead » SAP R3 / APO / TPVS Implementation
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Led the global SAP implementation for P&CP and Coated Paperboard. Led a team of 20 people and a $500M investment to integrate order entry, pricing, demand planning, and transportation processes.
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Drove cross-functional collaboration between IT, Operations, and Customer Service to develop streamlined processes for complaint tracking, order management, sales reporting, and invoicing.
2002-2003
Supply Chain and Operations Manager
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Recognized as a high-potential leader, completed management rotations in customer service, planning, scheduling, distribution, inventory replenishment, and forecasting.
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Audited and optimized order-to-cash processes and improved on-time delivery and customer satisfaction.
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Implemented RFID technology for inventory control, enhancing distribution and warehouse efficiency.
EDUCATION
UNIVERSITY
Master of Business Administration (MBA)
Union University
UNIVERSITY
Bachelor of Arts (B.A.), Business/Corporate Communications
University of Memphis
Crivera Technologies
Six Sigma Green Belt
Professional Affiliations
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Member, Council of Supply Chain Management Professionals (CSCMP)
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Member, Project Management Institute (PMI)
SKILLS
Supply Chain Strategy - Expert
Global Supply Chain Management - Expert
Operational Efficiency - Proficient
Customer Partnerships - Proficient
Strategic Planning - Proficient
Sales Management - Expert
Digital Transformation - Proficient
International Logistics - Proficient
EXPERTISE
Strategic Supply Chain Leadership
Experienced in leading large-scale business transformation and supply chain optimization for multimillion-dollar enterprises. Spearheaded the redesign of a $6B North American supply chain, enhancing efficiency and customer experience. Adept at integrating advanced procurement and logistics strategies to drive operational excellence.
Global Supply Chain & Logistics Optimization
Proven track record in managing global supply chain operations, including multimodal logistics, compliance, and customer experience. Led teams overseeing $400M in annual spend, achieving multimillion-dollar cost savings through AI-driven supply chain visibility, tax-saving initiatives, and optimized distribution strategies.
Digital Transformation & Process Automation
Expert in leveraging technology to streamline operations, enhance customer engagement, and drive profitability. Led global SAP implementation for a $500M investment, integrated AI-driven automation for logistics, and implemented online ordering platforms with SAP Hybris and Salesforce to modernize business processes.
